Refund policy

Our 30-Day Return Policy

We want you to feel confident in your Luxe Glo purchase. If for any reason you’re not fully satisfied, we’re happy to help with a return within our policy guidelines.

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How to Request a Return

Please email us at info@gloformation.com within 30 days of purchase and include:

• Your order number

• The item(s) you’d like to return

To be eligible for a return:

• Products must be returned in their original packaging

• Products must be less than 20% used

Once your request is approved, we’ll send you return authorization details and instructions.

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Please Note

• Customers are responsible for return shipping costs

• Original shipping fees are non-refundable

• Refunds are issued to the original form of payment within 10 business days after we receive and inspect the returned item(s)

• Sale items, promotional gifts, and limited-edition items are final sale and not eligible for return unless damaged or defective.

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We’re grateful to be part of your glow journey and are always here to support you.